The Nadler Victoria FAQs
What’s the address?
The Nadler Victoria, 10 Palace Place, London, SW1E 5BW
What time is check-in?
If you have booked your stay with us directly, you benefit from a free 2-hour early check-in from 1pm, otherwise our standard check-in time is from 3pm.
What time is check-out?
If you have booked your stay with us directly, you benefit from a free 1-hour late check-out by 12pm, otherwise our standard check-out time is by 11am.
Do you have parking?
The hotel doesn’t have its own car park. However, there is a Q-Park car park nearby at Arneway Street, London, SW1P 2TX, which is a 14-minute (0.7 mile) walk from our hotel (https://www.q-park.co.uk/en-gb/cities/london/victoria/). As our guest, you can save 20% off the standard parking charges. Contact our team to find out more: +44(0)2035408800 / firstname.lastname@example.org.
What are the directions to the hotel?
The nearest underground station to the hotel is Victoria (Victoria and Circle and District lines).
From Victoria station our hotel is a 7-minute (0.3 mile) walk. On exiting the station, walk up Buckingham Palace Road, then turn right onto Palace Street, and right again onto Palace Place.
Can I store my luggage at the hotel?
Yes we can securely store your luggage, free of charge. If you’re arriving early, or need us to hold your luggage so you can head out hands-free on your last day, just drop them with our reception team.
Is my dog allowed at the hotel?
Yes we accept dogs (up to 10kg) for a small additional charge and in accordance with Our Pet Policy.
What is the cancellation policy?
Our cancellation policy varies according to the rate you have booked.
Our Best Flexible Rate (also known as Best Available Rate) can be cancelled or amended without charge up to 11am on the day prior to arrival. If cancelled after 11am on the day prior to arrival, the first night will be charged (including VAT).
Our Early Bird Offer Rate (also known as Advance Purchase Rate), which requires full payment at the time of booking, is non-refundable, non-amendable and non-transferable.
Do you have cots (cribs) for babies?
Yes we offer complimentary travel cots (cribs) for your baby. If you would like one, please simply contact our hotel team in advance, so we know to set one up ready in your room.
How do the complimentary extra beds in the room work?
Our Superior and Deluxe rooms have the option to include an extra bed (or beds) in the room at no extra cost. Please be aware that the complimentary extra beds differ in size and type from the standard beds in the room, and range from fold-out chair beds and rollaway beds to sofa beds. For more information, please contact our hotel team.
Do you offer breakfast?
We offer breakfast, but with a difference. We don’t operate our own restaurant at the hotel, instead we partner with one of our favourite local restaurants where you can enjoy an exclusive discount. We also offer the option of a breakfast delivery service to your room, so you can enjoy breakfast in the comfort of your room, using the items from your Mini Kitchen.
Can I bring my own food, or order food in?
Yes you can! Your in-room Mini Kitchen features a fridge and prep space, so you can store and prepare food at your leisure. You’re more than welcome to bring food with you, order in using a food delivery app, or our team can stock your fridge with any items you request, before your arrival or during your stay.
Do you offer Gift Vouchers?
Yes we do! We sell online Gift Vouchers (from £50), which can be redeemed at any of our hotels, and which you can personalise with a message. Find out more and treat someone special today.
Do you offer corporate rates?
Absolutely. If you or your colleagues stay regularly for business in London, we would love to host you, and we can offer competitive corporate rates to match your requirements. To find out more, contact Gareth on +44(0)749 8580 231 / email@example.com
Do you have a meeting space?
Whilst we don’t have a formal meeting room, we do have a comfy lounge which is free for guests to use and is perfect for a coffee and catch up with your colleague.